Pet Supplies
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We ship your orders via YunExpress US Line. It will take approximately 7‑12 business days to reach you after shipment. You will receive an email with tracking details once your package has been dispatched.
Where are your products manufactured?
All our products are made in Nanjing, Jiangsu, China, where our company is located. We only partner with high‑quality, reliable suppliers for manufacturing our goods.
How much does shipping cost?
Our flat‑rate shipping fee is $5.99 for all orders. The shipping charge will be clearly shown before you complete your purchase.